Check your eligibility anytime, anywhere, our process is fully digital and safely encrypted from start to finish.
Answer a few quick questions and get instant results, no lengthy forms or complicated steps.
You only pay if your claim is successful, there are no upfront costs or hidden fees. No win, no fee guaranteed.
From 2007 to 2020, thousands of UK drivers were sold car finance agreements with undisclosed commissions and unfair interest rates.
With Drivers Help, you can easily find out if your lender or dealer added hidden costs to your agreement, and claim back the money you’re owed.
Our quick online check takes just a few minutes and helps you understand if your finance deal was mis-sold.
Many drivers are unaware they could be eligible to reclaim money from past car finance agreements. With Drivers Help, you can check in minutes if hidden commissions or inflated rates affected your deal — and take the first step toward getting your money back.
Between 2007 and 2020, many car finance deals included hidden commissions that weren’t explained to drivers. Without full transparency, these agreements were often mis-sold, and you could be owed compensation.
Before 2021, dealers could earn more commission by arranging loans with higher interest rates. This meant many drivers overpaid on their car finance, sometimes by thousands. Drivers Help can check if you were affected.
Car finance companies haven’t always been transparent, but you don’t have to miss out on what’s fairly yours. Drivers Help makes it easy to check if you’ve overpaid and start your claim with confidence.
Start by answering a few quick questions about your car finance agreement. It only takes a couple of minutes to complete our secure online form.
Our team will check your agreement to see if hidden commissions or inflated interest rates were applied — and confirm if you may be eligible for a claim.
Our trusted claims partners will manage everything from start to finish, preparing and submitting your car finance claim on your behalf.
Many drivers don’t realise their car finance agreements may have been mis-sold — or that hidden commissions and inflated interest rates could have been added without their knowledge. If any of the situations below sound familiar, you could be eligible to reclaim money from your lender.
You bought a vehicle using car finance(such as Hire Purchase or Personal Contract Purchase).
You weren’t told the dealer received a commission when you took out your finance agreement.
Many car finance deals between 2007 and 2020 included discretionary commissions that were not disclosed clearly to buyers. Dealerships and brokers often added hidden fees or inflated interest rates to cover these undisclosed commissions — leaving you paying more than necessary.
You weren’t given full transparency about how much the dealer earned or alternative financing options. In many cases, providers tailored commission levels based on what they thought you could afford, unfairly raising costs for you.
If your finance agreement is mis-sold, you might be owed compensation, and Drivers Help is here to help you claim it.
At Drivers Help, we believe in keeping you informed at every step. Once you’ve started your claim, here’s what you can expect as we handle the process on your behalf.
Our claims partners will contact your finance provider, managing all communication and paperwork for you to secure the compensation you may be owed.
After your claim is submitted, your lender should acknowledge it within a set timeframe. Our team will monitor their response and keep you updated on the progress of your case.
While the FCA continues its review of car finance commission practices, we’ll keep you informed on any updates or changes that could affect your claim outcome.
Once the investigation or your lender’s internal review is complete, you’ll receive a final response detailing the outcome. We’ll explain what it means for you and guide you on the next steps if compensation is due.
No — the eligibility check is free. If you proceed with a claim and it’s successful, there may be a success fee (we’ll make that clear).
The check takes just a few minutes. If your case goes forward, claims processes can take weeks to months, depending on the lender’s response.
Usually, HP (Hire Purchase) and PCP (Personal Contract Purchase) agreements were sold in the UK between 2007 and 2020 (or relevant years). We’ll confirm as we review your case.
We’ll advise on next steps — you may escalate appeals or take the case to the consumer ombudsman/arbitration if needed.
Basic documents (finance agreement, payment schedule), but we try to locate what we need. If needed, we will guide you in requesting missing paperwork.
